Terms of Service

    The rules and conditions that govern your use of Smart Nexus services and SmartERP implementations.

    Acceptance of Terms

    By using Smart Nexus services or SmartERP implementations, you agree to these terms. If you do not agree, please discontinue use.

    Services

    We provide SmartERP implementation, customization, integration, training, and support. Scope, timelines, and deliverables are defined in project agreements.

    User Responsibilities

    You agree to provide accurate information, maintain account security, and comply with applicable laws. You are responsible for data you provide or upload.

    Intellectual Property

    All Smart Nexus branding, content, and deliverables remain our property unless otherwise agreed. Open-source components remain under their respective licenses.

    Payments

    Fees, payment schedules, and milestones are defined in your project SOW. Late payments may incur delays or suspension of services.

    Confidentiality

    Both parties must protect confidential information and use it only for the purposes of the engagement, except where disclosure is required by law.

    Limitation of Liability

    To the maximum extent permitted by law, Smart Nexus is not liable for indirect, incidental, or consequential damages. Our total liability is limited to fees paid for the services giving rise to the claim.

    Termination

    Either party may terminate for material breach if not cured within 30 days of notice. Upon termination, accrued fees remain payable and access to services may cease.

    Governing Law

    These terms are governed by the laws of Pakistan. Disputes will be subject to the exclusive jurisdiction of the courts in Karachi.

    Contact

    For questions about these terms, contact bilal@smart-nexus.com or azfar@smart-nexus.com. Mailing: 1st Floor, 246-E, Block-2, P.E.C.H.S, Karachi, Pakistan.

    Last updated: 2026