Question 1

How can I contact Smart Nexus?

Accepted Answer

You can reach Smart Nexus by phone at +92 300 820 7395 or +92 311 401 7395, by email at bilal@smart-nexus.com or azfar@smart-nexus.com, or via WhatsApp on the same numbers. You can also fill in the contact form on this page and we will respond within one business day.

Question 2

How quickly does Smart Nexus respond to enquiries?

Accepted Answer

Smart Nexus responds to all enquiries within one business day. Phone and WhatsApp messages during business hours (Monday to Friday 9 AM – 6 PM, Saturday 10 AM – 2 PM) are typically answered within a few hours. For urgent support issues, AMC clients receive prioritised response times.

Question 3

Can I request a demo of ERPNext before committing?

Accepted Answer

Yes. Smart Nexus offers live ERPNext demos as part of the initial consultation. We tailor the demo to your industry and business requirements so you can see exactly how ERPNext would work for your specific operations, not a generic walkthrough. Contact us to schedule a demo at your convenience.

Question 4

Does Smart Nexus offer a free initial consultation?

Accepted Answer

Yes. Smart Nexus offers a free initial consultation to understand your business requirements, assess whether ERPNext is the right fit, and provide an indicative scope and timeline for your project. There is no obligation and no cost for the initial consultation.

Question 5

Where are Smart Nexus's offices located?

Accepted Answer

Smart Nexus is headquartered at 1st Floor, 246-E, Block-2, P.E.C.H.S, Karachi, Pakistan. We serve clients across Karachi, Lahore, Islamabad, and other cities throughout Pakistan. On-site visits for project kick-offs, workshops, and training can be arranged across all major cities.

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